Shipping
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We ship throughout Italy and abroad without requiring a minimum order!
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Orders placed are processed in 1 or 2 working days - excluding pre-holidays and holidays (to be added to the indicative courier timing).
Shipping to Italy:
Shipping time:*
Cost:
GLS: Spedizione standard €6,00 per Nord, Centro e Sud (no Calabria) / €9,00 per Calabria, Sicilia e Sardegna.
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Possibilità di personalizzare la consegna tramite e-mail dal momento in cui il pacco viene affidato al corriere.
BRT: Standard shipping €7,50.
Consignment by appointment €10,50.
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Can I get the package to a BRT FermoPoint?
Yes, before placing your order, simply add your first and last name, address and city of the FermoPoint where you want the package to be delivered and write the name of the FermoPoint in the "Additional Information" section "1.Shipping Details".
If you have written the home address and you want to send it to a FermoPoint, you can hijack the package via the link that you will find in the email that will arrive directly from BRT.
WARNING: For deliveries at FermoPoints, the timing may vary from those in the table.
DHL: Standard shipping €7,50.
Delivery in Viareggio/Torre del Lago area
You can pick up your order in the area of Viareggio/ Torre del Lago after contacting our company by e-mail (info@mydoll.it) or on WhastApp.
To be considered all working "days".
*The timing may change due to delays/problems of the carrier.
Orders with payment methods "Bank transfer in advance" will be sent only once we have received the credit on our account.
Attention: Orders placed separately with the same shipping address will be shipped in a single package.
Shipping in Europe:
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Shipping time:*
Attention: Shipping costs DO NOT include any duties charged by customs.
Shipping times may be slowed by customs checks.
To be considered all working "days".
Shipping around the World:
Shipping time:*
To be considered all working "days".
Attention: Shipping costs DO NOT include any duties charged by customs.
Shipping times may be slowed by customs checks.
We have the possibility to ship to other areas of the world beyond those described above, contact us if you do not find the country where you want the package to be shipped.
Payments
Payments in Italy:
The accepted payment methods are:
CARDS
PostePay,
Visa,
MasterCard,
American Express.
No additional fees.
PAYPAL
No additional fees.
CASH ON DELIVERY
Available only with BRT courier, with additional charge of the right to cash on delivery.
Available only with BRT courier, with additional charge of the right to cash on delivery.
ADVANCE BANK TRANSFER
We wait to receive the credit on the account before sending the package.
The items will be reserved for 3 working days, then if the order has not been paid, it will be canceled.
Possibility to pay ONLY with italian IBAN.
Payments in the Europe & World:
The accepted payment methods are:
CARDS
PostePay,
Visa,
MasterCard,
American Express.
No additional fees.
PAYPAL
No additional fees.